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Distributors on how to prevent and deal with product quality problems-
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Distributors on how to prevent and deal with product quality problems?
[Case] Jiangsu Huaian rapid burst of Lujing Li was awakened by a telephone ring tones, caller is a hotel manager. He said that you send the wine problem, and we should soon come. Lu Jingli one on the first big, or go and see. To the later, Lu Jingli realized what was going on. Guests in consumption of beer was originally found during wine there hair. Very angry customers demanding compensation hotels. Hotel guests to avoid a single, before the matter subsided.
But the Hotel Manager Zhang to request an explanation and compensation 10 box wine, or the withholding of payment Lujing Li. In the coordination of ineffective outcome, Lujing Li and manufacturers business manager has made contact. Manufacturers to a statement full of hope, but so Lujing Li disappointed yes. The business manager said, our company is well-known enterprises will not be quality problems, we are not responsible for this matter.
Do not want to offend the manufacturers, they did not dare offend the hotel, Lujing Li had to leave it alone, through communication, the Lujing Li invited the VIPs and the factory manager, together have reached an agreement for compensation from the manufacturer 10 cases of beer, originally on this matter should be resolved But although the factory salesman promised compensation, but the beer company has not given any documents and instructions Lujing Li, while the hotel has always reminders Lujing Li compensation Lujing Li again in confusion and frustration among.
A similar situation, in the wine industry, especially among the beer, is relatively common, as a strength and not a large-scale distributors, in the face of these problems when, how should I do? We are a practical example to divert the article was not intended to specifically address the matter in the end how, but rather a similar question of prevention and treatment, which means dealers on how to prevent and d
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