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Line 10000 gold hair-trigger alert - the phones emotional sales techniques
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Line 10000 gold hair-trigger alert - the phone’s emotional sales techniques
The success of telemarketing has been dubbed the ‘first-line 10000 Gold’ - telephone lines in the sales staff, business and customers build a more efficient, convenient and fast sales channels of communication. Good phone sales, will greatly enhance our turnover rate, more product information delivered to the target market, deal-making while reducing a company’s business development costs.
The difference is that with the face to face sales: Telephone sales, sales staff do not see the customer, can not visually determine customer’s emotions and moods, but also the interaction can not be body language to create a context for carrying out impact customer buying decisions.
Sales are emotional delivery, confidence in the transfer. ‘Front-line 10000 Gold’ is the key to customer emotions and moods hotkey of ‘explosive’ - ‘people are most afraid of is the move of the situation’, telemarketing long as it can effectively mobilize the client’s emotions, can be more efficient to sell.
1, telephone sales staff to mobilize the self-sentiment:
Winston Churchill once said that influence people’s secret lies in good faith: ‘you can before moving situation, your own heart must be filled with emotion. Before you can tear-jerking, you must first tears. For others, convinced, I must first believe. ‘
Sales staff to influence and mobilize the client’s feelings, emotions, you must first and their own dialogue, mobilize their own emotions and feelings. Information, service economy, we do not sell our products to our customers to get the profits to survive, we need to provide the corresponding optimal solution for the customer’s interests at the same time continuous self-development, self-improvement to survival. This is all of our sales in mind.
On the phone how we can allow customers to understand our position and the starting point? The following tools are available for referenc
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