Modern hospital outpatient infusion process reengineering attempts.docVIP

 PAGE \* MERGEFORMAT 10 Modern hospital outpatient infusion process reengineering attempts Author: Qian Hui-ying Zhu Jian-Qiang Dai-hong 【Key Words】 Outpatient Hospital for the top three general hospitals, outpatient infusion room 24h open, average daily infusion volume of 500 to 600 passengers, including children, infusion of about 300 times, 200 times more than adults infusion. Hospital outpatient infusion room environment is not spacious, combined with large flow of patients and their families, nurses and relative lack of, is a major problem of hospital management. The author’s hospital outpatient infusion room analysis of the status quo and to seek a model of a modern computer management to fundamentally resolve the problem. An outpatient infusion of traditional business process analysis and the problems Traditional outpatient infusion business process: nursing of patients receiving drugs and check the (artificial verifying a patient, medical history, prescription and drugs) → handwritten or print infusion bag label → → injection of liquid medicine with check (manually checking a patient’s name, age and drug) → Patients Help (cry for help or to nurse station) → nurses take bottles of operations (again, manual check) → infusion end (needle injection), a total of seven steps. Among them are the three links, check help to end the operation and recorded. Check the existence of a potential risk of transfusion: Because checking links manually check the existence of patients with the same name or different names are homonyms, and repeat, easy to work in the complex caused by errors. Fatigue is easy to produce the negligence of nurses, coupled with a growing number of drugs and drug names of frequent replacement, gave the nurses brought the complexity of checking the work of [1]. Help patients with difficulties: the infusion of people over a noisy room, the patient is very crowded while waiting for injection in patients with additional