Notes from the trainer- When the student is when uncle.doc

 PAGE \* MERGEFORMAT 10 Notes from the trainer: When the student is when uncle A few weeks ago, I was invited to give a city a community manager for telecommunications companies to do in-house training. Did not go before, my colleague Zhang San pouring cold water on for me: ‘You can be mentally prepared for the same group of students just like Grandpa, not a good deal, you can finish the course and they do not kick up a fuss even if successful, you can not think they would listen to what the ... ... ‘ Prior to this, Zhang San has been done to these communities, a manager of other topics of training, with the words of Zhang San, then let him first class the teacher suffered humiliation, is his best since the failure of a practitioner. By understanding, I realize that in fact the telecom community managers of telephone line technology over the last maintenance man, this group is not high cultural level, age is also relatively large, used to relying on experience to work on the acceptance of new knowledge and some resistance. The past, they are only responsible for the technical aspects of maintenance work, and now they add to open up telecommunications to new customers, new responsibilities to promote the business, so the title will be replaced by the community managers who participate in training only to meet the assessment, no clear knowledge of their own desire to learn . In addition, these community managers, some people had had an official post, as corporate institutional reforms, some of the managerial capacity, transfer, with no higher education administrators to do line maintenance workers. Therefore, they are businesses, strong views on the work, and now forced them to come to class, but also let them grumble. Although the deal to cope with school is actually very easy, but because of strict demands on their own purposes, I do not want any one of the training is just going through the motions, the students learn not listen to easily, but the knowle