Physical and mental language- contexts shaping tool for sales staff.doc

 PAGE \* MERGEFORMAT 14 Physical and mental language: contexts shaping tool for sales staff Replay: A business is a paper products company, agent a variety of paper products. Within the same region, similar to a lot of home agents. Guru market, A business and its sales team, sales staff under enormous pressure and the pressure of competition for survival. Locking problem: the same product, almost the price of similar services, the customer why it from your sales staff to buy rather than to purchase products from other sources? The only reason is this: customers like your sales staff, customers like your sales team is adding emotion to occur and continue to make sales. Interpersonal interaction between the survival of the relationship between the enterprise has provided a broad space for development. Staff promotion is an important part of sales and components. Sales of enterprise mobile terminals and access points, their emotional interactions with customers is to sell an important part of context. Sales staff is both contexts shape and the person who is the situation of the participants; both a director and actor. Traditional Chinese culture stresses ‘saint outside the King’. Sales success, both the sales staff self-management success, but sales staff and customer relationships to create success. Body, mind, language use of three tools will allow sales staff onto the success fast track. 1, Body: Psychology studies the results were interesting: Action more direct than the expression, the real. Communication, the body language is much higher than the proportion of language. We not only can use body language to carry out a positive self-suggestion can be used to observe the client’s present state, and its sales continue to be adjusted to manage the relationship between sales of passenger and conditions. Body of information and the relationship between language as follows: * Repeat: repeat the language content of body language. For example, we do produc