Primary hospital nurse-patient disputes Analysis and Nursing Measures to prevent disputes.docVIP

 PAGE \* MERGEFORMAT 17 Primary hospital nurse-patient disputes Analysis and Nursing Measures to prevent disputes [Abstract] Objective To effectively prevent the nurse-patient disputes, provide patients with safe, orderly high-quality care. Methods to objectively analyze the primary hospital nurse-patient disputes occurring common cause of head nurse in the targeted areas prone to perform the monitoring and management role, standardized nursing process management, and coordinate the relationship between various departments, a multi-channel, multi-angle monitor the quality of care system, training of nurses and risk prevention awareness and ability to continue to improve the quality of care. Effects of nursing error rate dropped from 0.18% to 0.03%. The results of the implementation of nurse management mechanisms to prevent disputes in the past three years did not happen because of nurse-patient disputes lead to economic compensation for the incident, nursing errors are more defects down by 80%. Conclusion primary hospital matron to monitor the implementation of effective management measures, can effectively prevent the nurse-patient disputes. [Keywords:] grass-roots level; nurse-patient disputes; head nurse; prevention In recent years, along with the integrity of our legal system, our citizens and enriched sense of the rule of law, as well as increased demands for medical services, medical disputes, increased year by year, and care-related disputes in which a considerable proportion. Once the nurses violated the rights of patients, regardless of their behavior is intentional or negligent, can cause nurse-patient disputes. And the different levels of hospital nurses and patients the causes of the dispute has its own characteristics. Township hospital is a general hospital, according to the last three years practical nursing department in our hospital with primary care hospital services, objects and features of the scientific analysis of existing and potential