国际商务函电(实验课)【7-9】素材.ppt

ENGLISH FOR INTERNATIONAL BUSINESS COMMUNICATION ENGLISH FOR INTERNATIONAL BUSINESS COMMUNICATION ENGLISH FOR INTERNATIONAL BUSINESS COMMUNICATION contents Email key points Developing potential customer Status enquiries Dealing with inquiries Offer methods Detailed issues follow-up Order confirmation Pre-production preparation Production delivery Payment terms Claim settling After-sale service Other daily working * PAYMENT TERM/付款方式：1）L/C LETTER OF CREDIT 信用证2）T/T 电汇3）D/P （付款交单，托收） Document Against Payment4）D/A （承兑交单 ，托收）Document Against Acceptance 5) Western Union 西联汇款6) Paylpay  * * The essential qualities of an order are accuracy and clarity. An order or an order letter should: include full details of description, quantities and prices and quote article numbers, if any; state mode of packing, port of destination and time of shipment; confirm the terms of payment as agreed upon in preliminary negotiations. * They should: express pleasure at receiving the order; add a favourable comment on the goods ordered; include an assurance of prompt and careful attention; draw attention to other products likely to be of interest; hope for further orders. * The buyer’s obligations When a binding agreement comes into force, the buyer is required by law: to accept the goods supplied, provided they comply with the terms of the order; to pay for them according to the terms agreed upon; to check the goods as soon as possible )failure to give prompt notice of faults to the seller will be taken as acceptance of the goods) * The seller’s obligations The seller is required by law: to delver goods exactly of the kind ordered, and at the agreed time; to guarantee that the goods to be supplied are free from faults * Useful Expressions We enclose a trial order. If the quality is up to our expectation, we shall send further orders in the near future. Your prompt attention to this order will be appreciated. If this first order is satisfactorily executed, we shall place furt