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Last Kilometre Freight – Issues and Opportunities Report 2015 Contents Last Kilometre Freight – Issues and Opportunities Report 2015 1 Contents 2 Introduction to Last Kilometre Freight 4 Issues and Opportunities Report 4 Last Kilometre Freight Plan 4 Why last kilometre freight in the central city? 5 Aims and objectives 6 Table 1 – Aims, Objectives and Benefits 7 Issues and opportunities 10 Issues 10 The role of streets in freight delivery 10 Loading zones and on street parking 10 Street design and function 10 Loss of street space and project communication 11 Other street infrastructure 11 Construction 11 Buildings and access 11 Building design and function 11 Time of delivery 11 Way finding 12 Restricted traffic areas 12 Behaviour 12 Organisational change 12 Drivers for change 12 Opportunities 12 Streets and infrastructure 12 Consolidated delivery 12 Loading zones 13 Street design and function 13 Built form 13 Building design and function 13 Behaviour change 13 Time of delivery 13 Technology and way finding 14 Best practice 14 Business identity 14 Stakeholders 14 Bibliography 15 Introduction to Last Kilometre Freight Issues and Opportunities Report The City of Melbourne is growing. The numbers of people living, working and visiting the central city are increasing. This means more people using the city’s roads and footpaths on foot or bicycle, in cars, trucks, vans and on public transport. More people in the city will mean more freight going into shops and offices to provide the things that people want: food, drink, office supplies and retail goods. These deliveries are known as ‘last kilometre freight’. Without efficient last kilometre freight the dynamism and prosperity of our city could suffer. This report summarises the issues that have been identified for last kilometre freight as city growth and other factors create challenges for deliveries. It also identifies opportunities for the future, including possibilities to address these issues. There are a variet