湖南电大2014年1月商务交际英语2试题.docVIP

试卷代号：6319 湖南广播电视大学2014年1月开放教育期末考试 商务交际英语（2） 试题 2013年12月 注 意 事 项 将你的准考证号、学生证号、姓名及分校（工作站）的名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场； 仔细读懂题目的说明，并按题目的要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效； 用蓝、黑圆珠笔或钢笔答题，使用铅笔无效。 Part I MULTIPLE CHOICES (10 points, 1 point each) Choose the letter indicating the best choice to complete each sentence or answer each question. 1. Nonverbal symbols can ______ the verbal message. A. reinforce B. contradict C. both A and B 2. The most frequent form of communication is ______. A. speaking B. listening C. reading 3. When illustrating the steps in a new procedure,which of the following graphic aids can be best used ? A. flowchart. B. A line graph. C. A map. 4. A description ______. A. is a verbal and visual picture of something B. is a series of events that take place over time C. explains how to perform a task or do something 5. A ______ is used to illustrate changes in quantities. A. pie chart B. line graph C. map 6. The pitch of your voice is ______. A. the way your message sounds B. its highness or lowness C. the way in which you make a word sound 7. ______ tell readers how to do something. A. Descriptions C. Instructions B. Resumes 8. Persuasive letters are organized in the ______ order. A. direct B. indirect C. direct-indirect 9. The first step in any job search is to analyze _______. A. your personal and career goals B. your target market and company C. your study and work experience 10. If the size of the audience listening to your presentation is small, _______. A. you need a good sound system and effective visual aids B. you should talk about the subject without introduction C. you may be able to have more audience interaction Part II TRUE / FALSE (10 points, 1 point each) Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based