地产项目案场客户接待制度.docVIP

地产项目案场客户接待制度 地产项目案场客户接待制度提要：向客户介绍时，严格按照项目统一说辞介绍，违者发现一次罚款50元，两次罚款100元，两次以上经发现者立即除名 地产项目案场客户接待制度 1、要注意语言艺术，多用敬语，注意”请”“谢”字不离口； 2、说话时声调要自然、清晰、柔和、亲切、热情，不要装腔作势，音量要适中； 3、任何时候招呼他人均不能用”喂”； 4、做到讲”五声”，即迎客声、称呼声、致谢声、致歉声、送客声；禁止使用”四语”，即蔑视语、烦燥语、否定语和斗气语； 5、向客户介绍时，严格按照项目统一说辞介绍，违者发现一次罚款50元，两次罚款100元，两次以上经发现者立即除名； 6、产品介绍不得夸大其辞，必须按项目实际情况进行介绍。违者发现一次罚款50元； 7、置业顾问不得自行向公司要求优惠给客户，更不能随意承诺客户有优惠。违者立即除名； 8、置业顾问在工作遇到尚不明确的问题，不得私自处理或越级对接，必须及时反馈给销售经理，实行统一的、规范化的处理，违反本规定者罚款50元。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating peop