房地产销售案场业务规范.doc

房地产销售案场业务规范 房地产销售案场业务规范提要：遇到销控问题应与主管或经理沟通，如因未与经理、主管沟通而发生重复买卖或私自出售销控或者保留房源的 自 房地产销售案场业务规范 1、团队合作，相互配合。 2、按合理的业务流程进行操作。 3、按序接待，正常情况下保持控台不断有人准备来电来访接待。本着机会均等的原则，进门便是客，故不得以任何理由挑拣或重复接待，一旦发现有违者，由现场经理全权处理，原则上取消其一周接待权，并由经理开给《过失单》。如轮接人员需临时离开控台，由本人找他人顶替，就餐时间或特殊情况（主管认可）允许与他人调换。 4、介绍过程严格按统一说辞进行，可根据实际情况作适当调整，但不可盲目夸大、乱许承诺，否则后果自负。 5、保管和准备好自己的销售工具，及时更新资料夹内容。 6、遇到销控问题应与主管或经理沟通，如因未与经理、主管沟通而发生重复买卖或私自出售销控或者保留房源的，由其本人负全责，情节严重的报请公司撤消其在公司的业务员资格。 7、业务员无任何让价权力。 8、认真填写来访、来电记录，一切接待客户情况以此为唯一依据。 9、定单须由经理或主管签字确认，并及时登记注销房源。如因前者未及时登记而造成重复买卖等严重后果者，由前者负全责。 10、业务人员应服从主管工作安排，主管工作安排应统筹考虑。下级若对工作安排有异议可单独提出，但不得当众与上级发生冲突。 11、每日午餐时间为11：30-12：00，业务员应在该时间段用餐，遇由于接待客户误餐，可按离开案场时间始顺延，用餐时间内，案场安排人值班，待其它人就餐后接替值班人员就餐。 自 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The format