物业客户服务部回访规程.docVIP

物业客户服务部回访规程 物业客户服务部回访规程提要：回访工作采取与住户交谈，电话回访，书信等方式，诚心听取住户意见，检测对被提供服务的满意程度 精品源自请示 物业客户服务部回访规程 1.物业管理部之客户服务部每月按照《住户投诉意见登记表》，对有效投诉100%进行回访，具体回访时间在每月下旬确定。 2.客户服务部每月下旬把本月维修单汇总，安排人员对维修服务进行回访，回访率应达到100%。 t 3.回访工作采取与住户交谈，电话回访，书信等方式，诚心听取住户意见，检测对被提供服务的满意程度。 . 4.客户服务部助理对回访结果进行统计分析，发现不合格及时向客户服务部主任汇报，通知相应的部门负责人安排人员解决。客户服务部主任再次安排人员回访，直到住户对维修服务工作满意。 5.客户服务部资料管理员对回访资料和记录进行统一管理。 精品源自请示 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating people. Traditional moral education initiativesThree, the routine work of moral education:D