管业主任(客户服务)的岗位职责.docVIP

管业主任(客户服务)的岗位职责 管业主任 的岗位职责提要：负责受理住户投诉、求助、组织住户征询意见，定期了解住户对公司各项服务的意见及建议，对住户投诉的事宜及时做好反馈工作 更多 管业主任的岗位职责 工作大纲：协助管业经理管理日常工作。 岗位职责： 1.在高级管业主任的领导下，负责客户服务管理工作,保证为住户提供良好的管理与服务。 2.合理调配人员，协调各岗位的分工与协作，责任到人，关心员工生活，确保下属员工有良好的精神面貌和积极态度。 3.负责制定、贯彻、落实本部门各项管理制度，工作程序，制定工作要求和标准，为住户提供良好的管理与服务。 4.负责指导、监督、检查本部门各项工作及下属人员的的工作完成情况。 5.严格把关，确保本部门文档质量记录完整、准确有效，并做好归档工作。 6.负责受理住户投诉、求助、组织住户征询意见，定期了解住户对公司各项服务的意见及建议，对住户投诉的事宜及时做好反馈工作。 7.定期对清洁工进行监察协调，并与有关部门加强合作，不断提高管理水平。 8.负责做好本部门与公司其他部门之间的沟通及协调工作。 9.负责本部门员工思想政治工作，加强员工作积极性和团队协作精神。 10.负责培训提高本部门人员的文化素质，工作能力及业务技能。 11.完成上司交办的其他工作任务。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, famil