knowledge work(知识型工作).ppt

Outline the major differences in perspectives on knowledge work Outline Introduction The main differences between knowledge work and industrial workers Drucker’s six major factors about knowledge work productivity Critical think about Drucker’s knowledge work Conclusion References Discussion IntroductionWhat is knowledge work?(1) The concept of knowledge work is created by Peter Durcker (1957).He suggests that knowledge workers are not labor, they are capital. IntroductionWhat is knowledge work?(2) Brinkley(2009) points out that knowledge work is man or woman who applies to productive work ideas, concepts, and information rather than manual skill or brawn. Thomas (2005) defines knowledge workers are workers whose main capital is knowledge. Typical examples may include engineers, scientists, public accountants, lawyers, and academics, whose jobs are to think for a living knowledge workers VS industrial  workers 1.workplace different knowledge workers VS industrial  workers 2.the way of learning knowledge workers VS industrial  workers 3.reward management Knowledge workers usually have higher wage than industrial workers. Drucker’s (1999)six major factors about knowledge work productivity(1) Knowledge worker productivity demands that we ask the question: What is the task? 2.Knowledge workers have to manage themselves. 3. Continuing innovation has to be part of their work, the task and the responsibility of knowledge workers. Drucker’s (1999) six major factors about knowledge work productivity(2) 4.Knowledge work requires continuous learning. 5. Productivity of the knowledge worker is not the quantity of output but quality is more important. 6. knowledge worker productivity requires that the knowledge worker is both seen and treated as an asset rather than a cost. It requires that knowledge workers want to work for the organization in preference to all other opportunities The major differences in perspectives o