- 1、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。。
- 2、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
- 4、该文档为VIP文档,如果想要下载,成为VIP会员后,下载免费。
- 5、成为VIP后,下载本文档将扣除1次下载权益。下载后,不支持退款、换文档。如有疑问请联系我们。
- 6、成为VIP后,您将拥有八大权益,权益包括:VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
- 7、VIP文档为合作方或网友上传,每下载1次, 网站将根据用户上传文档的质量评分、类型等,对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档
查看更多
商务与英语写作第一章
商务英语写作;课程简介;课程内容;学习方法;沟通无处不在;沟通的形式;沟通的形式;沟通的七个要素;小案例:入乡随俗;小案例:入乡随俗;小案例:入乡随俗;A great deal of business is transacted in writing.
Effective business writers can use their skill to help increase their company’s sales and profits .
Proficiency in writing gives the person in business a personal advantage.;2. Writing Principles of business Letters;2. Writing Principles of business Letters; Directions: Revising Box;2. Writing Principles of business Letters;2. Writing Principles of business Letters;2. Writing Principles of business Letters;Three ways to achieve 7 Cs ;3. You Attitude ;Be careful with the use of “feeling” words.
Omit your feelings in most business situations
Omit audience’s feelings or reaction
X We are happy to extend you a credit line of $5,000.
You can now charge up to $5,000 on your Visa card.
;Use “you” more often than “I” in positive situations.
avoid “you” in negative situations.
In negative situations, use
Passive verbs
Impersonal expressions
;3. You Attitude ;Use words as positively as possible
X Never fail to back up your disks.
Always back up your disks.
X Your balance of $800 is delinquent.
Your balance of $800 is past due.
;Look at situations with an optimistic outlook
X We will not allow you to charge more than $1,500 on your VISA account.
You can charge $1,500 on your new VISA card.
;X Awaiting the favor of your early response.
I look forward to hearing from you soon.
X Please be good enough to advise us.
Please tell us….
X We beg to inform you….
I an writing to inform you….
;6. Exercises---Revise Sentences;6. Exercises ---Revise Sentences;6. Exercises ---Revise Sentences;Dear Sir:
We are in receipt of your telephone call to my
secretary yesterday complying with your request
about a possible speaking engagement at your
Forthcoming training day.
If it within your power to tell us more details
would be grateful, so that I can see any of our
consultant can fit it into their schedule as per
your request.
Awaiting the favour of your
文档评论(0)