关键绩效(KPI)指标--培训.ppt

? Electrolux 2006 All Rights Reserved. Revision 1 issued on 15/05/2006. ? Electrolux 2006 All Rights Reserved. Revision 1 issued on 15/05/2006. ? Electrolux 2006 All Rights Reserved. Revision 1 issued on 15/05/2006. Key Performance Indicators – Training关键绩效指标——培训 The Need to Measure衡量的必要性 * To understand the current situation 了解现状 To identify the focus areas for improvement 确定需要改进的关键区域 To identify the improvement target 确定改进目标 To identify the impact of improvement activity 确认改善行动的影响 To ensure sustainability and drive further continuous improvement activities 确保持续性并深入推动持续改进行动 Why do we need to measure? 为什么要进行衡量 Visual Factory Waste elimination Standard Work Safety Productive Maintenance Quality Demand Flow Continuous Improvement Working in Teams Leadership People Development Involvement Key Performance Indicators (KPI’s) 关键业绩指标 * Key 图解: Strong Correlation. 关系密切 Some Correlation 少许联系 EASURE 衡量标准 QUALITY 质量 COST 琛本 DELIVERY 交货 SAFETY 安全 BBRIVIATION 缩写 Safety 安全 Total Case Incident Rate 总计事故发生率 TCIR Productivity 生产率 Labour Productivity 人工效率 LP Production Quality 生产质量 Not Right First Time 一交不合格率 NRFT Product Quality 产品质量 Service Call Rate 电话投诉率（社会返修率） SCR Production Delivery 交货 Delivery Schedule Achievement 按时交货率 DSA Production Inventories 生产库存 Stock Turns WIP Supplies 在制品物料库存周转率 STWS Warehouse Inventories 仓库存货 Stock Turns Finished Goods 成品库存周转率 STFG Conversion Costs 加工成本 Conversion Cost per Product 单台加工成本 CCPP Equipment Efficiency 设备效率 Overall Equipment Efficiency 设备综合利用率 OEE Production Efficiency 生产效率 Disruption Free Performance 无中断运行 DFP Total Cases Incident Rate总计事故发生率 * A measure of Safety considering w