Problemsolvingmethodandtools.ppt

1. What is 8D report? 8D methodology uses a structured eight step approach to problem solving. The objective is to face the problem and discover the weaknesses in the management systems that permitted the problem to occur in the first place. The output of an 8D process is an 8D report. The steps in 8D Report are also called “disciplines,” hence the name 8D Report. 1D: Team Formation 组建团队 8D procedures are used for solving exact problems. The approach is based on a team working together to solve a problem. Teamwork must be coordinated and guided. The team should include only competent pers