最新最细酒店英语900句.doc

英语900 句 大概目录 Front office 前厅部分 Greeting Guests 问候客人 (1~~80句) Room Reservation 客房预订 (81~~137句) Registration 入住登记 (138~~169句) Room Change or Extension 换房或续住 (170~~194句) Information 问询服务 (195~~234句) Bell Service 行李服务 (235~~272句) Switchboard Operator 电话总机服务 (273~~322句) Cheek-out and Money Exchange结帐与兑换服务 (323~~390句) Booking Tickets 订票服务 (391~~410句) B. Food and Beverage Service 餐饮服务部分 1. Restaurant Reservation 餐饮预订 (411~~431句) 2. Receiving a Guest in Restaurant 餐厅款客服务 (432~~457句) 3. Taking Orders 点菜服务 (458~~516句) 4. Serving the Food 餐厅值台服务 (517~~526句) 5. Settling the Bills 结帐服务 (527~~548句) 6. Handling Complaints 处理投诉 (549~~565句) 7. Bar Service 酒吧服务 (566~~595句) C. Housekeeping Service 客房服务部分 1. Floor service 楼层值台服务 (596~~660句) 2. Room Cleaning 清扫客房 (661~~683句) 3. Room Service 客房送餐服务 (684~~717句) 4. Compensation and Change 赔偿与更换 (718~~747句) 5. Lost and Found 失物招领 (748~~764句) 6. Maintenance 客房维修 (765~~804句) 7. Laundry Service 洗衣服务 (805~~870句) D. Auxiliary Service 其他服务部分 1. At the Hotel Clinic 在饭店医务室 (871~~880) 2. At the Hotel Beauty Parlor 在饭店美容美发室 (881~~890句) 3. At the Hotel Shopping Centre 在饭店购物中心 (891~~900句) 【内容】 Good morning，sir. 早上好，先生。 Good afternoon，madam. 中午好，太太。 Good evening，sir. 晚上好，先生。 Good night，madam. 晚安，夫人。 How are you？ 你好吗？ Fine，thank you，and you？ 很好，谢谢，您呢？ Fine，thanks. 很好，谢谢。 How do you do？ 您好？ How do you do！ 您好！ Welcome to our hotel. 欢迎光临我们饭店。 May you enjoy your stay in our hotel. 祝您住店期间愉快。 Hope you had a good trip. 希望您旅途愉快。 Hope you have a good journey. 祝您旅途愉快。 It’s nice to meet you，sir. 见到您很高兴，先生。 Pleasant to meet you，sir. My name is……见到您很高兴，先生。我叫××× Welcome you back，sir. 欢迎您回来，先生。 Nice to see you again，madam. 很高兴又见到您，夫人。 Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。 Have a nice day. 祝您今天愉快。 Have a good evening. 祝您度过一个愉快的夜晚。 Have a good weekend. 祝您周末愉快。 Good night and have a good rest. 晚安，祝您休息好。 Good night and pleasant dreams. 晚安，祝您做个好梦。 Good night and rest well. Hope you will come back tomorrow. 晚安，祝您休息好，明天再来。 Hope you a pleasant