有效的项目管理--项目支持办公室.ppt

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Where are you? – Questions to be answered How many projects are typically underway at one time? What are the major reasons for project failure? How many PMs have had project management training? How is PM competency documented? Is there a formal PM career path? How many PMs are there at each skill level? What are the organization’s project management needs? Ch13: Establishing Maturing a PSO Figure 13-06 Where are you? – Process Practice Maturity Actual client data Ch13: Establishing Maturing a PSO Where are you? – PM competency Actual client data Figure 13-07 Ch13: Establishing Maturing a PSO Where do you want to go? What will be its mission? What services will it offer? What will be its organizational structure? How will it be staffed? What will it be called? Ch13: Establishing Maturing a PSO Where do you want to go? What will be its mission? To provide the project management services and support needed to establish a market leadership position for the organization in the customized church furnishings business Table 13-01 Ch13: Establishing Maturing a PSO Where do you want to go? What support services will it offer? All project administrative services Project management processes to support all project types Comprehensive software for all phases of product development A customized and complete PM training curriculum A revolving staff of consulting project managers A professional development program for project managers Table 13-01 Ch13: Establishing Maturing a PSO Where do you want to go? How will it be organized and staffed? An enterprise-wide unit attached to the president’s office EPSO director will be a three-year renewable appointed position Permanent staff consists of: Project administrator to deliver support services Manager of methods and tools Senior project management consultant Project manager consultant Curriculum development specialist Senio