物流英语--业务篇.ppt

物流英语—业务篇Logistics English---For Sales 内 容 概 要 邮件书写—普通邮件、开发邮件 报价、涨价、甩柜、爆仓 英语商务口语---日常会话注意问题 在职人员英语水平的提高 1、英语考试 2、口语练习 1、称呼 Mr.---男性, Miss—未婚女性, Ms.—所有女性, Sir---不知道名字男性,Madam—不知道名字女性, To whom it may concerned—不确定 2、问候 Good day ! /Glad to hear from you !/ Wish you have a nice weekend ! /Long time no see ! 3、结束 Thanks and B. Regds +签名 1、邮件标题 2、自我介绍 3、公司基本介绍 4、公司服务介绍 5、公司特色服务介绍 起运港、目的港 （loading and destination port) 贸易条款 (trade terms) 船期 （shipping schedule) 船东 (shipping line) 有效期 (validity ) 范例： FOB Shenzhen to Jebel ali USD1400/20’GP,USD2400/40’GP, USD2500/40’HC, Carrier HMM, Closing on Monday, ETD Wednesday, Transit time 14 days direct sailing. Validity till end of June. 常用表述： GRI---Gross rate increase 一般海运费上涨 PSS---Peak season surcharge 旺季附加费 OWS---Over weight surcharge 超重费 向客户原因描述： 范例1：As the shipping market going up, all the shipping lines has applied and GRI of USD150/20’, USD300/40’ from the next sailing. 范例2：Maersk has increased the rate by USD200/20’GP, USD400/40’ due the peak season before Ramadan. 1、changing vessel 换船 2、vessel delay 船期延误 3、shipment delay 货物延期出运 4、甩柜原因： vessel weight limitation, space problem, vessel schedule changing, port congestion, bad weather conditions 范例： Dear xxx, pls kindly be noted that our shipment was delayed to the next week vessel due to the space problem. 1、Vessel fully booked 2、over booked 2、No space left 3、Space run out 范例： Please confirm me the shipment as early as possible, because the vessel would be overbooked within 2 days after the new rate released. 1、开始问候语 How are you ! How’s everything ? 2、进入正题 Regarding…About the ….I am calling to… 3、结束语 Have a nice day ! How a nice weekend! It is ni