英语酒店实训1.docVIP

Unit1 making Room Reservation Words and phrases Information desk 问讯处 cloak room 行李房、存衣处 reservation department 预订部门 receptionist 接待员 standard/superior single room 标准单人间 standard/ superior double room 标准双人间 twin room 标准间 deluxe room 豪华间 residential suite 总统套房 suite room 套房 deluxe suite 豪华套房 room availability 房间可用率 room type 房型 revise the reservation 修改预订 postpone the reservation 推迟预订 extend the reservation 延长预订 lounge 休息厅 lobby 大厅 delegation 代表团 room rate 房价 Sentences 1.Good morning. Room Reservations. May I help you? 早上好，预定处，请问我能帮助你吗？ 2.Hold on, please. I will put you throu