商务英语-外贸员打电话常用句型和情景对话.docx

 HYPERLINK / 美联英语提供：商务英语-外贸员打电话常用句型和情景对话 关于商务英语，那些你不知道的事都在这里  HYPERLINK /test/fayin.aspx?tid=16-73675-0 /test/fayin.aspx?tid=16-73675-0  　电话问询是贸易中一种很常见的方式。对于生产或交易中遇到的各种问题，如果能通过电话方式解决，那便是最快捷、最有效率的。下面是小编整理的外贸员打电话常用句型和情景对话，欢迎大家阅读！ 　　Basic Expressions 　　1. This is Dajiang Food Store. How may I help you? 　　这里是大江食品店。请问我怎样能帮到你呢? 　　2. Could you put me through to the toy department? 　　请帮我接玩具部好吗? 　　3. I’d like to order 3 cases of beer. 　　我打算订购三箱啤酒。 　　4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900. 　　我叫托尼?史密斯，住上海宾馆2107房间，我的电话号码是 6567-8900。 　　5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included. 　　您订的书请汇款一千五百元过来，邮资包括在内。 　　6. Hold on a moment please. 　　请稍等。 　　7. I’ll see if she is in. 　　我去看看她有没有在。 　　8. I am afraid she is out at the moment. 　　对不起，她这会出去了。 　　9. I’ll be pleased to if I can. 　　如果能的话，我很高兴。 　　10. Extension 121, please. 　　Sorry, the line is busy. 　　请接121号分机。 　　对不起，线路忙。 　　11. Could I speak to Mr. Johnson, please? 　　Sorry, there is no one by the name of Johnson here. 　　我可以和约翰逊先生通话吗? 　　对不起，这里没人叫约翰逊。 　　12. Could you hold on a minute? I’ll get him for you. 　　Certainly. Thanks. 　　稍等，我帮你去叫他。 　　行，谢谢。 　　13. Mr. Smith is tied up at the moment. 　　OK. I’ll call again later. 　　史密斯先生现在脱不开身。 　　好的，我回头再打电话过来。 　　14. I am sorry I wasn’t in when you called. 　　That’s all right. 　　很抱歉你来电话时我不在。 　　没关系。 　　15. Operator, we were cut off. Could you reconnect me, please? 　　Just a moment, please. 　　接线员，电话断了。可以替???重新接通吗? 　　请稍等片刻。 　　16. Do you follow me? 　　Yes, please go on. 　　打电话 　　听懂我的话了吗? 　　听懂了，请接着谈。 　　17. Have you got it? 　　Sorry. Do you mind repeating? 　　明白了吗? 　　对不起，你介意再说一遍吗? 　　Conversations 　　Dialogue 1 (O=operator) 　　O: International Trading Co. . Good morning. 　　L: Good morning. May I speak to Mr. Smith, please? 　　O: May I ask who’s calling, please? 　　L: This is Miss Li from the United Textiles. 　　O: Just a minute, Miss Li. 　　(Switches lines) Mr.Smith, 　　Miss Li from United 　　Textiles wants to speak to you.