创造性地解决问题.pptVIP

创造性的解决问题 Aug 17 2004 Jimmy Mao Flow of the session课程流程 What is Problem 什么是问题 Identify Root of Problem 识别问题根源 Fish Bone Method 鱼骨分析法 Thinking Tools 思考工具 Attitude towards problem 对待问题的态度 Possible Thinking 可能思维 What is Problem什么是问题 What’s problem? 什么是问题 Definition of Problem 定义问题 Thing that is difficult to deal with or be understood OR 难以理解和解决的事情 Gap between the reality and expected outcome 现实和期待之间的差异 Root of Problem问题的根源 Symptoms of Problem 问题的现象 Long term VS Short term result 长期与短期结果 Root of Problem (Con’t)问题的根源（续） Fish Bone Method鱼骨分析法 Demonstration 演示 Exercise: Write down a daily problem and use Fish Bone Method to resolve the problem 练习：写出一个日常的问题，适用鱼骨分析法解决问题 Thinking Tools思考工具 Brainstorming 頭腦風暴 Mind-mapping 思考图谱 Six Thinking Hats 六頂思考帽子 Lateral Thinking 横向思维 Mind Mapping思考图谱 Systematic brainstorming 系统的頭腦風暴 Look for relationships 寻找关系 Draw quickly on unlined paper without pausing, judging or editing 不假思索或判断地在空白的纸上写出来 Put main idea in the center 将中心思想放在正中 Leave lots of space 留出一定的空间 Definition of Mind Mapping思考图谱的定义 An expression of Radiant Thinking and is therefore a natural function of the human mind. 发散性思维的流露，因此是人类思维的自然功能 A powerful graphic technique which provides a universal key to unlocking the potential of the brain. 强大的图解方法，并为释放思维潜能提供了一把万能的钥匙 Characteristics of Mind Mapping思考图谱的特性 The subject of attention is crystallized in a central image. 将思考的主体形成一个明确的中心概念 The main themes of the subject radiate from the central image as branches 由中心概念向外发散形成各成体系的分支 Characteristics of Mind Mapping思考图谱的特性 Branches comprise a key image or key word printed on an associated line. Topics of lesser importance are also represented as branches attached to higher level branches. 包含重要概念和词语的要点形成相关的联系，要点之间按从主到次的顺序整理排列 The branches form a connected nodal structure 各要点形成一个相互联系的结构 Six Thinking Hats思考帽子 Critical meeting facilitation tool 重要的会议協助工具 Communication Tool 沟通工具 Creativity Tool 创造力工具 Control Mechanism