应用型大学英语第二册 unit5概要1.pptVIP

Unit 5 Focus1 content focus1highlights Lead-in Do you know the vocations in the following pictures? Please describe them. pilot makeup artist teacher fireman model doctor photographer Air hostess Waiter/server/busboy focus1starter focus1starter focus1starter Which Are Good/Poor Customer Services As soon as customers step through doors, waiters welcome them with greeting. It took the waiter 20 mins after the order was taken to tell the customer there was no orange juice. Waiting staff are giggling and talking about customers behind their back. Refill the empty glass before customers are forced to ask. Once customers receive their food, a server or food runner ask if they need anything else at the moment. Busboys loosely assemble, waiting without enthusiasm for tables to become empty. Keeping customer waiting for a long time without apologies. If they were completely unsatisfied, give them a discount or take their food from their check.  First Part the unfair treatment of Mr. Foster focus1text Part Second First encounter with Mr. Foster focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text focus1text suspect: n. someone who is under suspicion 嫌疑犯 V. have an idea or impression of the existence, presence, or truth of (something) without certain proof 猜测，猜想 eg : if you suspect a gas leak, do not turn on an electric light. She suspected that he might be bluffing. adj. not to be relied on or trusted; possibly dangerous or false 可疑的 eg: a suspect package was found on the platform. Focus1discussion Focus In discipline grab flourish remove retrieve loosely engage glance inspire admiration Focus1writing Focus1writing Focus1wordsphrases Focus1interpreting Focus1interpreting Focus1translation Focus1translation Focus1translation Focus1writ