The Future of Knowledge Management (Tuomi 2002)英文资料.pdfVIP

The Future of Knowledge Management Ilkka Tuomi Visiting Scientist Joint Research Center, Institute for Prospective Technological Studies Ilkka.Tuomi@jrc.es 22 May 2002 Lifelong Learning in Europe (LLinE), vol VII, issue 2/2002, pp. 69-79 Ilkka Tuomi 1 The Future of Knowledge Management Introduction Knowledge management emerged on the maps of strategy consultants and conference organizers around 1995. For a few years, it was the next big thing after business process reengineering and total quality management. It overlapped with initiatives on competence management and organizational learning, gaining credibility from the daily news on the imminent arrival of the knowledge society and the continuously expanding Internet. The early emphasis in knowledge management was on information systems. Then the focus shifted towards organizational development, intellectual capital management, and competence management. Towards the end of the 1990’s, social learning, organizational sensemaking, and systemic innovation and change management became prominent themes in knowledge management. In the next years, knowledge management theorists and practitioners will find themselves asking how revolutions can be managed. If knowledge is power, where are the limits of organizational knowledge creation? If organizational learning and innovation imply emancipation of knowledge workers and constant reorganization of organizational competencies, how the new knowledge-based organization should be organized? Do we need a new “organizational constitution” that redefines rights, responsibilities, and relations of knowledge workers and employers? Should we, perhaps, reconsider the goals of lifelong learning and educational systems in a world where knowl