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Agenda European Standardization in Facility …议程欧洲标准化设施u2026
European Standardization in Facility Management
Guidance on quality in Facility Management: EN 15221 Part 3
Wolfgang Moderegger, AIS Management GmbH, Munich, Germany
Agenda
European Standardization in Facility Management – CEN TC 348
Guidance on quality in Facility Management: EN 15221 – Part 3
Contact
Existing Standards
EN 15221-1 und EN 15221-2
EN 15221-1: Facility Management - Part 1:
Terms and Definitions
Version EN 15221-1:2006
This draft European standard gives relevant terms and definitions in the area of Facility Management.
It also provides a structure of facility services.
EN 15221-2: Facility Management - Part 2:
Facility Management — Agreements -Guidance on how to prepare Facility Management
agreements
Version EN 15221-2:2006
This document is a working and standardized tool intended for parties who wish to draw up the Facility
Management agreement within the European Common Market. It offers headings, which are not
exhaustive. Parties may or may not include, exclude, modify and adapt these headings to their own
contracts.
Definition of Facility Management
An integrated process to support and improve the effectiveness of the primary activities of an
organization by the management and delivery of agreed support services for the appropriate environment
that is needed to achieve its changing objectives
extract: FM-Model from EN 15221-1
PRIMARYPRIMARY SUPPORTSUPPORT
PROCESSESPROCESSES PROCESSESPROCESSES
OO
RR
STRATEGICSTRATEGIC PP
GG
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