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Extracting Product Features and Opinions from Reviews
Ana-Maria Popescu and Oren Etzioni
Department of Computer Science and Engineering
University of Washington
Seattle, WA 98195-2350
{amp, etzioni}@
Abstract
We decompose the problem of review mining into the
Consumers are often forced to wade following main subtasks:
through many on-line reviews in I. Identify product features.
order to make an informed prod- II. Identify opinions regarding product features.
uct choice. This paper introduces
III. Determine the polarity of opinions.
OPINE, an unsupervised information-
IV. Rank opinions based on their strength.
extraction system which mines re-
views in order to build a model of im- This paper introduces OPINE, an unsupervised infor-
mation extraction system that embodies a solution to each
portant product features, their evalu-
of the above subtasks. OPINE is built on top of the Know-
ation by reviewers, and their relative
ItAll Web information-extraction system (Etzioni et al.,
quality across products.
2005) as detailed in Section 3.
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