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亚洲红员工职责(Responsibilities of red staff in Asia)
Quick and high quality solutions to customers needs.
4. Time period tip:
The first ten minutes before the change of paragraph to the room to remind the guest of time change, (sorry, excuse me, your room is about enough clock, excuse me whether to renew the clock. I wish you a happy consumption!)
6. Need to debug the stereo:
I will inform the sounder to debug your stereo immediately and inform the speaker at the first time.
7. Footing the bill:
If the guest has checked out, the bill will be settled immediately. Please wait a moment and inform the front desk to check in. (front desk, house bill)
8. Transfer language:
Flexible use of
9. Other requirements:
After not violating the companys regulations and within the capabilities of the company, ask the guests to solve the needs of the guests quickly and quality
(4) leaving the room after consumption:
1. Courteous send-off guests and reminders:
When the guest gets up to leave the room, politely remind the guest: please take care to bring the goods with you. Thank you for coming.
2. Check the contents in the room:
Check to see if there is any damage or loss, check whether the guest has left items. If you have a legacy item, you should quickly turn it into the KTV lobby.
Cleaning the room:
1. After the guests leave, arrange the microphone, ashtray, remote control, etc. (health follow-up)
4. Body posture
1. Positioning standard:
Standing position, stand service, beautiful elegant posture, staff qualities, accomplishment and poise, stand up to hold out a bosom, belly in, look natural, eyes straight ahead or pay attention to service the guests. Dont stare at a fixed position. Keep your shoulders relaxed and your weight down, not left or right. Close mouth. Drop your hands naturally or in front of your body. Keep your body straight and keep smiling. Dont lean over the wall, be full of spirit, be generous, ready to serve the guests.
2. Standard of walking form:
Walking position. Wh
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