服务少数民族社区 - Evergreen Education Foundation.PPT

Services to Minorities Library Services to Minority Groups针对少数民族团体的图书馆服务 Louise S. Robbins University of Wisconsin-Madison July 12-14 Outline The U.S. Experience Principles of Serving Minority Groups Engaging with communities Identifying assets and priorities The language/content gap Empowering groups and individuals Program Planning Conclusion U.S.: Nation of immigrants美国 ：移民国家 Native Americans 当地人 European colonization 欧洲移民者 Imported slaves 进口的奴隶 Waves of immigrants 大规模的移民风浪 Northern Europeans—Scandinavians, Germans, etc. Southern/Eastern Europeans—Italians, Poles, Russians Asians—Chinese, Japanese, Vietnamese, Hmong Hispanics—Mexico, South America Middle Easterners, Africans Richard Wright, a famous American author, had to pretend to be borrowing books for a white co-worker in order to use the library. He said that reading helped him become an author. 理查德怀特，一个著名的美国作者，为了使用图书馆，不得已假装为一个白人同事借书。 他说读书帮助他成为一个作者 葡萄牙语 乌尔都语 法语 克利奥尔语 俄语 北印度语 塔加路族语 中文 意大利语 德语 越南语 波兰语 希腊语 西班牙语 韩语 阿拉伯语 日语 波斯语 法语 Principles of Serving Minority Groups服务少数民族的原则 Principles of Services to Minority Groups Engage with the community 加入到团体中 Find a “gate keeper” 找到当中的“看门人” Spend time in the community 在这一团体中度过时光 Be a listener and learner first 首先成为一个听众和学习者 Develop trust 建立信任 Develop “culturally competence” 发展“文化能力” Principles of Services to Minority Groups Identify assets and priorities Rather than needs and problems The process must be theirs Library services can help build communities 确定资产和优先权 而不是需要和问题 这一过程必须是他们自己来做 图书馆服务能帮助团体的形成 Principles of Services to Minority Groups The language/content gap 语言和内容的分歧 Literacy/Orality Minority groups need content in their own languages Little web content exists in minority languages Collection managers may need to involve minority group members in selection Ability to translate becomes important when answering qu