培训材料ups.ppt

(d) Post-shipment Handling Provide pre-alert to destination office Provide special pre-alert or hawb copy to customer if required Coordinate with FA for the delivery of original hawb or billing invoice to customer Work with dest. office to resolve customs issue if necessary Obtain the POD (Proof of Delivery) information for “To Door” shipment Airfreight Export – Work Flow Shipment Operation Flow ChartAirfreight Export – Work Flow Handle the cargo in terminal Arrange Cargo pickup or Self delivery to UPS SCS Enter shipment details in E2K Airlines selction and booking Receive SLI from Shpr Declare the shpt in customs and release Destination office to make delivery arrangement to customer’s door if service required POD signed and update in system if shipment delivered by UPS Review booking and issue HAWB # Feedback flight details to customers Sorting and Sending all documents to Operation Complete shpt charges and manifest in E2K Origin / Destination office generate invoice to customer as per payment term Flight departed UPS Supply Chain SolutionsAir Freight - Import ProcedureBeiJing  Oversea offices arrange shpt to BJS UPSSCS/BJS receives pre-alert from origin offices E2K auto submit the shipment info to CS for customs clearance Shipment arrives BJS airport terminal Pick up the docs from terminal verify all documents Then , Arrange pick up from cargo terminal Good condition Cargo damage or any discrepancy Notify customer Cargo arrive UPSSCS/BJS HY warehouse Conduct survey in airport terminal Survey required? YES NO Air Import Germinal procedure to UPSSCS/ BJS warehouse Airfreight Import terminal handling procedure Freight Retrieval –from aircraft to Airline agency bonded terminal Cargo sorted, break-bulk and checked Customs declaration for the aircraft by terminal staff Customs register the manifest and recorded. Cargo ready for release by Local terminal to second class supervised warehouse Go through customs formalities to release the