Customer Satisfaction Mazda（客户满意度马自达）.pdfVIP

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2017-08-14 发布于浙江
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Customer Satisfaction Mazda（客户满意度马自达）.pdf

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Customer Satisfaction Mazda（客户满意度马自达）

Customer Satisfaction 19 COMMITMENT TO CUSTOMERS Quality Products Sales After-Sales Service 40 Safety Initiatives I will develop sales and marketing strategy in Europe with my experience at Mazda Motor Corporation I am in charge of product planning at Mazda Motor Poland. I took six months training from January 2014 at Mazda Motor Corporation. The training allowed me to understand more of a “big picture” behind business and experience Japanese culture which is underlying Mazda brand values.. I was also able to recognize the future direction of Mazda’s product development further. Now I am even more confident for carrying　out my work and developing sales and marketing strategy in Poland with my experience at Mazda Motor Corporation. Rybak Grzegorz Marketing Department, Mazda Motor Poland Co., Ltd. 18 Mazda Sustainability Report 2014 Customer Environmental Mazda CSR Social Contributions Respect for People Management Satisfaction Protection COMMITMENT TO Mazda provides an ownership experience that exceeds CUSTOMERS customer expectations through every touch point. ■ Providing an Ownership Experience that Exceeds Customer Expectations Aiming to provide customers with an A brand maintaining special bond with its customers