00 Intro to Six Sigma课件.ppt

Introduction to Six Sigma An Overview of Six Sigma and Your Role as a Black Belt. Beginning with the End in Mind After this session, you will be able to… Describe what Six Sigma is in terms of its: purpose and value strategy and focus methodology Describe in general terms how the Six Sigma methodology works Describe your role as a black belt The Big Picture WHAT is Six Sigma ? WHAT is the purpose and value of Six Sigma ? HOW does it work? WHAT is my role as a Black Belt ? WHAT types of Six Sigma Projects might I manage ? Six Sigma is a ... Vision Practically flawless execution Philosophy “The way we do work.” Business Improvement Development Methodology Touches all facets of the business Measurable financial impact Performance Metric / Goal Performance measure Yardstick Exercise: The “Big Ideas” of Six Sigma What are the key concepts associated with Six Sigma that have led to its success? Discuss this question at your table. Come to consensus on your table’s Top Five Big Ideas of Six Sigma. Six Sigma – The Methodology Business Improvement Development Methodology Blend of Common Sense Project Management Problem Solving Decision Making Statistics Focus Customer Data Project Process Variation People / Team Financial Sustainability Six Sigma – The Metric Getting To Six Sigma - Some Examples The Big Picture WHAT is Six Sigma ? WHAT is the purpose and value of Six Sigma ? HOW does it work? WHAT is my role as a Black Belt ? WHAT types of Six Sigma Projects might I manage ? Key Principles of Six Sigma Starts and ends with the Customer Efforts aligned with Business Strategy Broad-based - “everything is a process” Minimize variability – “variation is the enemy” Fact/data-based decisions – “show me the data” Accountable for Financial results Sustainable solutions Satisfying the Stakeholders Customers – maximum value in offering relative to cost. Employees – wages, benefits, job security. Shareholders – profit ? dividends and share price appreciation. Society – env