Plannimng and Control, Capacity Management课件.ppt

;Capacity management is how an operation reconciles demand for a product or service whilst meeting customer expectations of quality, speed, dependability, flexibility and cost. Capacity management can mean different things to the manufacturing and service industries. ;Key Questions;DEFINING CAPACITY;CAPACITY CONSTRAINTS;The effects of long, medium and short term capacity planning ;AGGREGATE AND DISAGREGATE CAPACITY;;Steps in capacity planning and control;STEP 1: MEASURING DEMAND AND CAPACITY - FORECASTS;MEASURING DEMAND AND CAPACITY - SEASONALITY;AGGREGATE DEMAND AND SEASONALITY;WEEKLY AND DAILY DEMAND FLUCTUATIONS;MEASURING CAPACITY: INPUT/OUTPUT;PRODUCT VARIETY EFFECTS ON CAPACITY;Example: the effect of product mix on capacity;;PLANNED FACTORS Maintenance, setups, training etc… ;CALCULATING CAPACITY;;;;Level Capacity;Absorbdemand; ;Adjust output to match demand(employment strategy);Change demand;;Shortages Queues Inventory;;Student Exercise For each of the capacity plans, list three organisation or operations that would adopt the plan? Why is it important for an operations manager to reduce the amount of ‘unplanned’ stoppages? Give at least 3 examples.