店长培训教材（The manager of training materials）.doc

店长培训教材（The manager of training materials） A manager, five, three and Q12 rule system consciousness (a) five consciousness not one less 1, the sense of crisis: the immediate moment with the feeling of sitting on a volcano. The pharmacy industry competition fierce, enterprise development is good or bad, will directly affect the survival and development of individual. How to use limited resources to maximize the survival and development of pharmacy, become a problem puzzling the manager, so the work must have a sense of crisis, can not have the slightest slack. 2, operators of consciousness: open encounter all sorts of trouble, the manager should consider the problem from the operators point of view, to abandon the idea of the standard within the scope of their ability, burdened with, avoid. 3, the coach of consciousness: clerk, teach him to fish as delegate to fish, teaching methods and means, such as methods, display of goods commodity portfolio sales methods, and training the ability to draw inferences. Some of the new employees when customers have fear, the manager should help them in time to eliminate this fear. 4, advance awareness: to prepare early for drug marketing information, competitor, competitor sales to maintain a high degree of sensitivity, dynamic, and feedback the information to the headquarters, for reference. 5, success is a shop manager: consciousness of the Lord, every day facing many problems, it is prone to depression, so keep a good state of mind is very important. Notice, success depends not only on the excellent skills, good attitude or contacts and opportunities, more important is to uphold and unyielding attitude, that is to unremittingly, never give up. Three (two): power management system 1, according to which the District stores: according to the situation, avoid weaknesses. For example, I have two stores around the drugstore chain store, the competition is fierce. I shop in the drug price, variety and brand awareness of the advantages a