快速打开客户的心防（Fast open customer heart.）.docVIP

快速打开客户的心防（Fast open customer heart.） Thirty seconds to open the customers heart Abstract: only if you can quickly open the potential customers heart, in order to open the customers mind, customers can listen to your talk. It is the basic way to open the customer first let customer trust, then cause the attention of the customer, then cause the customer interest. Close to the customer for thirty seconds, determines the success or failure of sales. this is the common experience of successful sales people, so close to the customer what is the significance? Close to the customer in the professional sales skills, we defined as by contact with potential customers, to the point of the stage. 1, clear your theme Each approaching customers have different themes, such as theme is like and never touched the potential customers about the time, or think about customer visit demonstration. 2, choose the way close to the customer Close to the customer has three kinds of methods: telephone, letter, visit. Have great relevance of theme and choice to customers, such as your topic is about to meet the customer, the phone is very good close to the customer, but to pay attention to is your best not to sell the product to the diffusion characteristics of the theme or to discuss the price of the product, if you sell products is relatively complex, the phone is not suitable for starting the theme. 3, what is close to the discourse Professional sales skills, for the first time the face of the customers words, become close to the discourse. Close to the discourse as follows: Step 1: calling each other by name Call out each others name and title -- everyone love his name from someone elses lips. Step 2: self introduction Clearly say his name and the name of the enterprise. Step 3: Thank you for the interview Sincerely thank you for taking the time to meet you. Step 4: Greetings According to the customer prior to the preparation of information on the expression of customer praise or to cooper