[创业]提高顾客忠诚度十大原则（[business] to improve customer loyalty ten principles）.docVIP

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[创业]提高顾客忠诚度十大原则（[business] to improve customer loyalty ten principles）.doc

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[创业]提高顾客忠诚度十大原则（[business] to improve customer loyalty ten principles）

[创业]提高顾客忠诚度十大原则（[business] to improve customer loyalty ten principles） Improve customer loyalty ten principles 2-2500:31 C Fellow traveler entrepreneurial experience exchange] And if you want to further understand business friends on the road, please Comrade business district report report If you are interested but lack of entrepreneurial ideas, welcome everyone to discuss business opportunities into exploration, and entrepreneurial friends!! Quality of service has been more and more competition in the market to become the company to maintain the existing market share and new market advantage and guarantee. Good customer service, there are ten principles to improve customer loyalty, the enterprise can only grasp these principles, in order to truly get the service value added products bring: A control of product quality and price Product quality is the enterprise to carry out high-quality service, improve customer loyalty development history foundation. Many of the worlds brand products tell us consumer loyalty to the brand can also be said in a certain sense is the quality of the products of loyalty. High quality products only excellent, truly in peoples minds, so as to establish a gilded signboard by people. . Of course, only high quality products is not enough, reasonable price is also an important means to improve customer loyalty. Enterprises to obtain normal profits as the pricing goal, and resolutely get rid of the short-term behavior of the pursuit of profits; to do as much as possible according to the customers expected price pricing. The so-called expected price, is the most consumers of a product psychological evaluation. If the enterprise pricing beyond the expected price, consumers will think the price is not too high, thus weakening the desire to buy; if the pricing is not up to the expected price, consumers will have doubts about the performance of the product, then do not hesitate to buy. Two the products of the enterprise The enterprise must let the