五星级酒店餐具破损控制分析.ppt

Breakage Control 破损控制 记住：急躁操作导致餐具破损，从而造成浪费！ 餐具破损不是自然发生，而是人为造成! Do YOU KNOW …?你知道吗？ 你是否曾想过这些钱可能是你的分红、奖金， 或许还能把你从裁员危机中解救出来？ Breakage control refers to the principle of good organization in the washing of tableware in any food service establishment. 破损控制是指任何食品服务行业对器具洗涤的良好组织 Breakages could cause the company thousands of dollars every month. 破损会每月给企业导致成百上千元的资产流失。 Module 1 Introduction to Breakage Control 破损控制介绍 What Is Breakage Control?什么是破损控制？ When cleaning of tableware, take good care of them as most of them are fragile, such as: 在清洗器具时，要细心照顾，因为他们大多数是易碎的，例如： China ware 瓷器 Glass ware 玻璃器皿 Plastic ware 塑料器皿 Porcelain ware etc. 搪瓷器皿等等。 Module 1 Introduction to Breakage Control 破损控制介绍 What Tableware Are Breakable? 哪些餐具易碎？ We can reduce breakages through proper: 我们可以通过以下操作来减少破损： Bussing 使用推车 Transporting 运送 Sorting 分类整理 Module 1 Introduction to Breakage Control 破损控制介绍 How Can Breakages Be Reduced? 如何减少破损情况的发生？ A badly loaded tray is a frequent cause of breakage accidents. 摆放不齐的碗碟通常是导致破损的起因。 It takes a bit longer to load a tray correctly, but it makes your job easier in the long run, and it reduces the risk of an accident! 整齐地摆放碗碟会用较长时间，但是这可以使你的运送工作更轻松，而且可以减少事故的发生。 Module 2 Main Hazard Areas Of Breakages 破损发生的主要危险区 Bussing 收集 The guiding principle to control breakage is good organization. 首要原则就是用良好的组织来控制破损的发生 When Bussing 在收集时 Separate every item and stack by type. 将每种物品分类堆放 Place cutlery and glasses to the sides. 将刀具，玻璃器皿放于两边 Trays must be balanced, and not overloaded. 碗碟必须摆放平稳，不要超载。 Module 2 Main Hazard Areas Of Breakages 破损发生的主要危险区 Bussing 收集 A properly stacked tray is the first step in reducing accidents in transit. Avoid further hazards by ensuring the following: 在运送过程中，正确摆放碗碟是减少事故的第一步，要近一步避免危险的发生，需注意以下几点： Make sure that you are wearing safe, comfortable shoes. 确保你穿着既安全又舒适的鞋子 Look out for slippery or uneven floors. 小心光滑，不平坦的地面 Watch out for broken floor tiles, gullies and floor drains. 注意破损的地面瓷砖，下水道和排水管 Watch out for any