高品质的沟通（High quality communication）.doc

高品质的沟通（High quality communication） How to build high quality communication? Communication is always around, both at home and at work. Characteristics of communication: initiative of behavior, diversity of objects and interaction of process. Communication is a necessary means of communication between people, and everyone can not do without communication. As our sales industry, to sell their products, to effectively communicate with customers; if you are a middle manager, in order to better do upload issued, also need good communication; if you are the companys customer service staff, good communication is the key weapon you handle customer relations. Dont talk about work, in life, parents and children also need to communicate effectively, is helpful to the growth of children; also need good communication between husband and wife, in order to enhance each others feelings; in addition, the relationship between mother-in-law and daughter-in-law, friends and so on need good communication. Communication is the most taboo is a face of death. It is born, there is a pleasant color, there will be a gas, and there will be wanrong. Classic koan is about opening on three, (fine, gas, God), so the appearance is a reflection of your heart. At the same time, the key elements of communication are the scene, atmosphere and mood. These scenes must be adjusted at any time. Each mans ability is practiced, and the realm is indeed practiced. Dont despair or give up on your communication barriers! Good bye people and good communicators are just a little honed. Dont hit the nail on the back, even if you seem to be losing your temper or ignoring you. Other peoples emotions or reactions are likely to be caused by fear or frustration, like you. We want to change the poor attention, to establish their own right view; change the bad way of thinking to create positive thinking; change the way of expression is bad, the establishment of language; change bad behavior, establish the right effort to c