企业问题（Enterprise problems）.docVIP

企业问题（Enterprise problems） Case: Wuhan is located in the city of Ziyang District of Hongshan Road Restaurant village of taste (the main Home Dishes, run chess) in the summer business depression, communicate effectively bosses and managers and employees are not good at. On August 10th, A, a waiter in the chess room upstairs, didnt come to work... Waiter A basic information: male, 22 years old, work in the enterprise for two years, from the initial wage of 800 to the present salary of 900, the basic working hours from 2 p.m. to 11 p.m.. Question (1) Upstairs Chess Room waiter, August 10 why not come? Because at about 11 in the evening of August 9th, a card player left the chess room when he left a wallet in the chess room. There were three thousand cash in the wallet, two bank cards, ID cards and other documents. When the waiter cleaning the chess room, carrying a wallet purse left, did not come to work for second days, the guests in the morning to ask the boss, the boss and the investigation, and finally fruitless... Im sure the guests have made a bad impression on this matter. Question (two) The waiter goes, could not find the management room, so when we have guests, the manager sent staff to the catering department following duty service, because the waiter is not familiar with the business card on duty may, then pay no attention to a guest run single, the manager knows, the waiter in the catering department we cursed the first floor is not good, is a bunch of crap... And let our department seven attendants who shared the run cost, we are not willing to, that is not our fault, finally, where the work goes on, we will share a lot after the waiter, the waiter said: after this months resignation... On these two issues, we discuss the village flavor manager management issues. It goes without saying that the core leadership of an enterprise is the boss and the manager. In the case (a) and (two), what are the problems with the boss and the manager? Case (a) 1, the boss ig