置业顾问培训资料（Property consultant training materials）.docVIP

置业顾问培训资料（Property consultant training materials） Property consultants, training materials, sales staff of the central link, do a one center, two capabilities, three hearts, four familiar, five will learn. - a center that is customer-centric; - two the ability of adaptability and coordination ability; - three heart to work enthusiasm, patience, to the customers confidence of success; - four familiar is familiar with the national political and economic situation, familiar with real estate policies and regulations, familiar with the real estate market, familiar with the property of the company; - five will learn that will learn to market research, learn to analyze afterwards, learn to consider customer psychology, learn to learn, and track customer customer friends. Customer centric, one center Ability to respond, ability to coordinate, two abilities Zeal, patience, confidence, three hearts Economic situation, laws and regulations, quotations, property four familiar Investigate, calculate, track, master the five First, the company image representative A correct understanding of sales: (1) selling is a kind of interest, that is, customers can benefit from it; (2) selling is a function, that is, the customer can meet some aspects of his request after receiving the service; (3) selling is a kind of emotion. People are emotional, and they demand a psychological care and emotion from customers, not just sales. Only fully understand and grasp the correct direction of marketing work, we can better do marketing work. Three 、 Customer Purchasing Guide / professional consultant Purchase involves a lot of professional knowledge, such as lots of similar real estate judgment, comparison, evaluation, building structure apartment layout pattern recognition, location value judgment, the quality of residential area, the calculated value detection, measurement, calculation and payment of the mortgage contract signed, processing property, each link contains many professional and meticulo