置业顾问基础知识（Basic knowledge of home buyers）.docVIP

置业顾问基础知识（Basic knowledge of home buyers） Real estate industry property consultant Basic Knowledge Q A (new interview necessary) Real estate industry property consultant Basic Knowledge Q A 1, brief description of the basic process and etiquette of receiving customers First of all, to clear each customer visit 1, whether he is interested in this project (real estate). 2, he may be the company spent a lot of advertising to advertise and attracted by advertising. 3, perhaps he was passing here, by the way, or by the basic professional requirements of his home consultant. Because the customer is our capital, the customer is our God? When customers enter the sales site, you should immediately went over to say hello to him, make a brief self introduction. Then he brought to the table, he was about to introduce the basic situation in the District, and then ask the customer to the very nature of the basic situation of the family (such as: a few people live, need more area, the most ideal price feeling can bear etc.). When the relevant circumstances to understand the customer, please him to Rest Area into the seat, and gave him a cup of water, present a real estate related information, read the information in the customer at the same time to recommend suitable customer apartment layout to customers, and to solicit customer feedback and customer to do a deeper conversation. The initiative to invite customers to recommend the unit (Fang Yuan) on-site visit (property consultant should be arranged in advance to visit the route, during which you can also introduce the districts internal planning). When customer satisfaction recommended Huxing, you can ask the customers payment methods, and calculate the specific prices. At the same time to the customer request to leave contact information so that the company has the most of any new sales policy and change when the first notice to the customer (and tell the customer the unit (Fang Yuan) is very good if not timely decisions may n