从训练需求评估务人员训练进修之策略.PDFVIP

人力資源管理學報 2003 春季號 第三卷第一期 PP 081-111 從訓練需求評估論公務人員訓練進修之策略 Base on the Training Needs Assessment Theories to Analyze the Advanced Training and Studying Strategies for Civil Servants 張瑞濱* 賀力行** Jui-Pin Chang Li-Hsing Ho 91 年 10 月 31 日收稿，92 年 3 月 6 日修改，92 年 3 月 8 日接受刊登 摘要 知識經濟時代的管理人員訓練，係採取彈性策略取向，並將人員視為重要資產，職 是，如何透過「訓練進修」來建立與強化人員能力，便成為本文探討重點所在。本文依 序分為六個階段來探討。其一，作者指出應透過需求評估來指引訓練規劃及實施方向； 其二，確立訓練需求評估各階段的活動及選擇合適的評估工具；其三，探討公務人員進 修訓練之必要性與相關理論；其四，對於當前公務人員訓練進修所存之問題與需求加以 有系統地蒐集與分析；其五，提出作者對於公務人員訓練進修之策略擬議。文末則呼籲 唯有重視人員素質的維持與精進，才能有卓越的績效表現與組織革新。 關鍵字：需求評估、訓練進修策略、公務人員 Abstract The training of management staff in knowledgeable economic time is toward flexible strategies and we take staffs as a import resource. The main purpose of this paper is to stress on the importance of “advanced training” for enhancing competence of staffs, six parts are divided in this paper: (1) It should be via needs assessment to guild the training planning, and used “KSA” to discuss training needs assessment; (2) assure the strategies of training needs assessment and choose the befitting tools of assessme nt; (3) discuss on the necessity of advanced training for civil servants and related theories; (4) collect and analyze problems and needs systematically on contemporary advanced training for civil servant (5) provide the strategies of advanced training for civil servants based on the author ’s opinion. The last part of the paper is focused on when the qualities of civil servants are maintained and implemented, the achievement of better performance