The management of change John Wiley Sons（变化的管理约翰威利的儿子）.pdf

Chapter 7 SThe management of change F O Why IT IS ImporTaNT O‘Nothing is permanent except change’. Although these words were written around 2500 years ago by the Ancient Greek philosopher Heraclitus, they are as true today as they were then, Respecially in the world of business. For, example, in a few years time you may well have goods Pdelivered to your home by a drone such as the one shown on the opposite page. Already some pizza businesses are exploring drones as a method of home delivery. Australia was the first country in the world to enact regulations governing the use of drones for peaceful domestic Euse. Today’s futuristic dreaming soon becomes tomorrow’s reality.Businesses that embrace Gchange will profit; businesses that resist change will be left behind. WhaT yoU WIll learN AKey KNoWledge PUse each of the points below from the Business Management study design as a heading in your summary notes. Ethical and socially responsible The concept of organisational change D management of change E The possible impact of change The dynamic nature of the internal on the internal environment of and external (operating and macro) large-scale organisations, including T environments as sources of change the functional areas of operations C and human resources Driving and restraining forces E THE MANAGEMENT OF CHANGE for