head nurse in the nurse-patient disputes regarding the monitoring and strategy（护士长护纠纷对于监测和策略）.docVIP

Head nurse in the nurse-patient disputes regarding the monitoring and strategy [Keywords:] nurse nursing disputes monitoring strategies As people’s living standards improve, their health more and more people attention, it is growing demand for high-level medical care, patients and their families, legal awareness, the growing awareness of rights and implementation of medical tort litigation ‘burden of proof ‘lt;lt;medical treatment regulations gt;gt;,lt;lt; Nurses Regulationsgt;gt; have been introduced, health care disputes become the focus of attention [1] In recent years, the incidence of nursing disputes have increased, which virtually interfered with the care team to build harmony between the patient, nurse care system as the most basic level managers, from the perspective of nursing management, nursing and management disputes the existence of the inevitable occurrence of close contact, thus minimizing the care the occurrence of nurse-patient disputes play a crucial role. A common cause of nursing disputes 1.1 nurses sense of duty, care is not strictly enforce the rules and regulations and technical procedures. 1.2 attitude reasons nursing care is a technical, service and strong work, busy with routine treatment, care activities, ignoring the disease and behavior of nurses, the importance of the patient, which is the quality of patient care requires the formation of contrast, so patients are not satisfied with care lead nurse-patient disputes. 1.3 Nursing care for technical reasons in mistakes in work, such as emergency rescue patients and other unskilled, easily lead to nurse-patient disputes. 1.4 the reason the patient’s family medical patients and their families lack the relevant knowledge or regulations of the hospital do not understand the result of disputes. 1.5 nurse nurse supervision lack of scientific management, oversight. 2 monitoring role of the nurse Nurse-patient care services in dispute is occurring during t