人岗匹配性差的影管理响和原因分析（Management and cause analysis of poor post match image）.docVIP

人岗匹配性差的影管理响和原因分析（Management and cause analysis of poor post match image） The staff post matching of call center enterprises has become more and more serious problem, has become a serious problem restricting the further development of the call center. Many employees did not do what you love to do and not to do things their own good, do not need to do business, do not advocate the enterprise do. The investigation shows that people do things their own good when love is the most happy. So from the recruitment began, they should be given the employee occupation career planning. You can use the competency test software for employee occupation intention and the suitable degree of investigation. After the test we have staff show its specialty jobs in the can, employees will naturally feel the work is very relaxed, a sense of belonging, because it is impossible in other enterprises, so they will have a psychological autobiography on the company. At the same time, we also give customer service representatives provide different job opportunities, let them play different management roles in the learning environment, cultivate their own occupation career planning. Only one hand for the staff to help him do the occupation - hand positioning, overall planning so that every employee can know what to do now, what to do next, the development of personal occupation career planning and the company together, and ultimately improve the personal development strategy and enterprise development strategy combination, so good the staff is not only the pursuit of their own value, and deviate from the values of the company, not only about “ I must prepare to jump to a better platform to ”. The staff post matching difference of call center brings many adverse effects, mainly has the following four major adverse effects: 1, the ability of employees can not be brought into full play. 2, affect the long-term development of employees. 3, the call center performance. 4, the company human resources ca