房地产接待客户流程（Real estate reception customer process）.docVIP

房地产接待客户流程（Real estate reception customer process） Etiquette and skills for incoming calls Answer telephone specification requirements 1, sales personnel should be in the phone rang three sound pick up the receiver, and first cordial greetings: Hello!! Deer capital international! And then start talking; 2, sales staff should answer the phone with a smile, clear voice, self-confidence and cordial, patiently and carefully answer the questions raised by customers. Ask the person who knows the way, and invite the other party to visit at the end of the call. When the phone is hung up, you should hea