客户信息系统论文.docVIP

毕 业 设 计（论 文） 校区 专业 班级 姓名 2011年 6月 10日 摘 要 长久以来，企业的客户信息管理都是依赖企业工作人员手工进行的，面对如此众多的客户信息，其工作量可想而知。不仅仅浪费了大量的人力物力，而且由于人工管理存在着大量的不可预见的因素，造成了企业对客户信息管理的某些不规范，使得企业客户信息管理陷入管理繁琐，信息混乱的地步。为有效降低运营成本，杜绝管理漏洞，针对现在企业客户信息管理的弊端，根据企业客户信息管理的基本流程，使企业有一套完善的管理系统是非常必要的。从而使其企业的客户量日渐增加。客户量的上升，不仅带动了销售，也从另一个侧面反映出，在企业客户信息管理信息系统的协助下，企业正在以其专业的服务精神、严谨的管理风格逐步赢得客户的信赖，从而在市场竞争中确立战略优势。 而企业客户统开发实现了户关的各统规动过对对户息进删对户这满对户业节减轻劳动强节开强业业中竞争时户处及时?? 　该统采VB6.0进开发设计强统实将为业获户户创户给户誉对场营销从为业带来润和续发竞争优势。户vb6.0，数库Abstract For a long time, the enterprise customer information management are dependent on enterprise staff manual, face so many of the customer information, its workload cans be imagined. Not only wastes a lot of human resource, and because the artificially management there are massive unforeseeable factors, caused the enterprise to customer information management some is not standard, makes the enterprise customer information management in management trival, information the point of confusion. To effectively reduce the operation cost, stop the loopholes in management rules, and for now the disadvantages of customer information management enterprises, according to the enterprise customer information management of the basic process, make enterprise perfected management system is very necessary. So the enterprise customer quantity has been increasing. The rise of client volume, not only spurred sales, also from another side reflect, in the enterprise customer information management information system under the assistance, the enterprise is with its professional service spirit, strict management style gradually won the trust of customers, which established in market competition strategic advantages. And enterprise customer information management system development make its achieved with all kinds of relevant information of the customer systematic and standardization and automation. Through the system management, data management, auxiliary tools management, help information,