现代商务礼仪指引与训练（Modern business etiquette guidelines and training）.doc

现代商务礼仪指引与训练（Modern business etiquette guidelines and training） Modern business etiquette guidelines and training Preface Whether employees understand and use the basic etiquette in modern business activities not only reflects the quality of their own employees, but also reflects the companys cultural level and management realm Who does the customer like? First, appearance, dress and posture Hair: clean, neat, no dandruff, no hair coloring, no strange hair style. Men do not wear long hair, women do not wear shawls, nor do they wear ornate headgear Eyes: no gum, no sleep, no congestion, no strabismus. Clean glasses, clean and bright. Dont wear sunglasses or tainted glasses. Women do not paint eye shadow, do not use artificial eyelashes. Ears: inside and outside clean, no. Women dont wear earrings. Nose: clean nose, no runny nose. Nose hair is not exposed. Beard: shave or trim, not long beards, mustaches or other kind of beard. Mouth: the teeth are neat and white, with no odor in the mouth, no foam at the corners of the mouth, and no chewing gum when visiting. Women dont need dark or bright lipstick. Face: clean, without obvious acne. Women apply powder moderately, without leaving traces. Neck: no necklace or other ornaments. Hand: clean. Clean nails without long fingernails. No nail polish, no rings other than wedding rings. Hat: neat, straight, with colors and shapes that match their age and identity. Shirt: keep the collar and cuffs clean. Buckle hook and eye, do not pull the sleeves. The quality, style and color match the other dresses, and conform to their age, identity and company personality. Tie: neat and tidy, not crooked, wrinkle free. The quality, style, and color match the other garments, in line with their age, identity and company personality. Should not be too gorgeous and dazzling Suit: clean and straight back, no hair and dandruff. Dont play too gorgeous. Match the shirt, trousers and tie. When talking or greeting someone, button the first button. Dont