沙龙操作服务流程（Sharon operation service process）.docVIP

沙龙操作服务流程（Sharon operation service process） Reception process Two, shampoo process Three, hair styling process Four, haircut process Five, perm process Six, hair flow Seven, hair care process Eight, scalp conditioning operation Reception process 1. stop gate Standing doors are divided into double and single, usually, if not busy, double is best, standing at the door should be 45 degrees facing the door, familiar with the whole environment and the situation in the shop, in order to guide guests to the proper place to sit. The station gate is usually an assistant job, but if all the assistants are busy, can the designer go to the gate? Can the manager go to the station gate? Yes, because of this, guests will feel more intimate, and more able to understand that our culture is different from other stores, and its reputation will pass further, shaping the brand effect is more intense. The door staff can also say hello to potential customers outside the store. Hello, sir. Hello, miss.. 2. band position When guests come in, they can hear the reception language and open the door at the same time. Welcome to the XX shop, sir and miss. How many? 3. come in, please follow me, please sit here, every employee will greet the moving customer when the customer passes by other employees. If you have a coat coat and backpack, rain gear should be placed in the clothes hanging and checkrooms, and inform the guest valuables such as mobile phone, wallet, take out the important confidential documents. The 4. guests pulled out the chair and said, please sit down, miss.! And with gestures. Hello, miss 5.. Im assistant assistant No. 3 in this shop. Its my pleasure to be with you today. This is the latest fashion report for today. Hands are handed over to customers and we are going to prepare drinks. Miss, would you like to drink black tea or boiled water, boiled water is usually suitable for warm water, water delivery is generally standing on the left side of the guests, the right hand in the