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售前人员在项目中的沟通工作(Pre sales personnel communication in the project)
售前人员在项目中的沟通工作(Pre sales personnel communication in the project)
Pre sales personnel in the project communication work,.Txt cherish life - God still let you live, must have his arrangement. Lei Feng does good without seeking recognition, but everything diary. Pre sales personnel communication in the project (from the essence of the IT pre-sales Forum)
Pre sales personnel communication in the project
First came to the forum, read some posts, feel good, and also talk about some of their own pre-sale superficial feelings.
Pre-sales personnel in the process of engaging in the project, often overlooked the importance of communication.
In fact, the communication process has always been there, but there are many sales staff that communicate with customers is selling things, whether it is internal integration or developers, will appear in the behavior of communication only when the project really carried out, and in so doing, often resulting in many working conditions are not in place.
Pre-sales personnel and others communicate less, I think it may be caused by the following circumstances:
1, since that the knowledge of professional knowledge is relatively complete, dismissive, to communicate with other technical personnel or sales
2, the progress of the project is more confident, that they can control and mobilize resources at any time
3, their positioning is not clear, pre-sales is pre-sale, and no need to talk nonsense with other people
For example, customers need a design scheme, in the first contact with the customers, their one behind closed doors, and then just solution to the customer, and customer feedback, better make a phone call to the customer, and then better tell the sales sound, that they have completed the task anyway, the sales and sales fix customers, earn a lot of money, they have no sense of responsibility.
In fact, the client has received your information, itself is a problem, although you sent a message to the customer, but may not receive each other a
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